Frequently Asked Questions
What are the benefits of juggling sticks and other skill toys?
There are numerous benefits. The list includes but, is not limited to…
- Enhances hand-eye coordination;
- Helps with other sports such as baseball, tennis, hockey, ping-pong, and other non-sport extracurricular activities such as piano;
- Increases dexterity and strengthens the left-right brain connection;
- Prevents and takes the place of bad habits like cigarette smoking;
- Boosts self-esteem;
- Stimulates the mind and creativity;
- Helps with homework (great for a study break);
- Great for meeting friends;
- Can be played alone or with a group of friends;
- Low/No Energy needed and Environmentally safe!
I am having a problem with placing my order… can you help me?
If you are experiencing troubles on our shopping cart please call (888) 676-LAMA.
What types of payment methods do you accept on your website?
Visa, MasterCard, American Express, Discover, JCB, Pay Pal, Checks (pre-pay only), Money Orders (pre-pay only).
How long will it take to receive my order?
Within the US, it takes three to five business days to receive your order from the time of purchase. This includes 1-2 days for processing plus 2-3 days for shipping. Please remember we ship from Michigan so the farther you live from Michigan the longer it will take to receive your package without paying for expedited shipping services. Custom orders and wholesale orders may take up to two days for processing. Orders shipped via USPS First Class Mail at the shipping rate of $4.95 may take up to 5 business days in transit if you live in the west coast, Alaska, Hawaii, US outlaying islands or in a rural area. For international orders allow at least 10 business days to receive your order from the time of purchase.
How will you be shipping my package?
Our website now has the ability to allow you to select how you want your package shipped and how quickly you want to receive your package(s).Please, remember when choosing how you wish to have your package shipped; Flat Rate Shipping will ship via USPS and it may take up to 5 business days for your package to arrive from the day it ships (allow 2 business days for processing). International orders will be shipped via USPS Priority International or USPS First Class International (if under 14 oz) and may take up to 10 business days for packages to arrive.
Do you ship internationally?
Yes, we ship world-wide. Most international orders with be shipped via USPS First Class or Priority International. Please allow 2-4weeks for delivery and additional duties and/or fees may apply to your package other than the shipping charge included with your order.
What are LEDs that are in your LED Glow Poi?
LEDs are Light Emitting Diodes and they are a technological breakthrough in the lighting industry. They are ultra-efficient, small and if a battery could keep them constantly lit for over seventy years that is at least how long they would last (that is 700,000 hours!).
Why should I buy Juggling Sticks and other skill toy products from Jolly Lama?
We are a manufacturing company doing all our own retailing. This means we can offer the same quality as our leading competitors but at a less expensive price. There are no middle-man markup fees so, we can deliver products of the highest quality at the least expensive price. Our goal is to drive the best value to all of our customers.
Also, we will do what it takes to make you the jolliest person in the world. Call us any time. If you reach our answering machine PLEASE leave a message and we WILL call you back at your earliest convenience. You can buy fromwww.JollyLama.com in confidence knowing nothing will go wrong on your end of the deal. Your satisfaction is our greatest concern… even at our expense.
How do I know that you will deliver what you promise?
Should any ordering mistakes occur, notify us and we will correct the mistake at no cost to you. We take care of such mistakes by having you send the product back to www.JollyLama.com with its receipt via USPS first class mail to JollyLama.com – 138 Stimpson St. (N. US-31) – P.O. Box 252 – Pellston, MI 49769.
How long will my juggling sticks last?
We are still trying to find that out ourselves. All of our juggle sticks are made from highly durable and break resistant materials. Friends of ours who purchased Jolly Stix over 10 years ago are still ‘sticking’ with the set they have. Majestix, Jolly Stix and Jolly Jrs are made with a very long lasting, UV-resistant, water proof grip that will outlast the black, textured, rubber grip on the Rubber Stix and Hemp Stix which eventually deteriorate and break down with use. You can expect 3 yrs of avid stick play for the Rubber Stix and Hemp Stix while the Majestix, Jolly Stix and Jolly Jrs will last 10 years or more. If you use them a LOT over the course of 10 years and want a re-tassel we’ve always done that pro-bono. Just call or email us ahead of time and then ship your old sticks to us. We’ll replace your tassels (same color unless certain colors have been discontinued) in no time and ship them back to you at no charge.
Why should I bookmark this site?
Four words: “Deals of the Day!” We are always improving and updating our website, products, and services. This means we have a 100% ball rolling approach toward keeping our website highly interactive and enjoyable by adding more tricks to the Video Tricks page, inventing or offering new products, or hosting such great deals that if you miss them you will never have such opportunities again! So, bookmark this site and email this site to a friend because you do not want to miss out on what is happening next!!!
What does Jolly Lama Creations offer that no one else does?
Our Majestix, Jolly Stix and Jolly Jrs are the only juggling sticks able to perform all tricks possible. Others either have slow, floppy, asymmetrical tassels, little or no grip, unbalanced weight, poor design, low quality construction and cheap materials. Plus, our sticks are competitively priced and in most cases (all cases when compared to our leading competitors) beat the prices of the other sticks available.
What is the history behind juggling sticks?
Juggling Sticks, a.k.a. ‘Devil Sticks’, were used in the Incan Empire (modern day Peru, South America) millennia ago in tribal rituals. It was believed that they could ward of evil or devil spirits by the noises that they made. So they came to be known as Devil Sticks.
What are the other names of Juggle Sticks?
Juggling Sticks, Devil Sticks, Flower Sticks, Luna Stix, Crystal Stix, MyStix, Fiddle Stix, Hippie Stix, Jolly Stix, Hemp Stix, Rubber Stix, Crazy Stix, Spinning Bliss, Trick Stix, LED Light Up Juggling Devil Sticks, Nite Stix, Star Sticks, Glow in the Dark Juggling Sticks and many more!
What are the other names of Diablos?
Diabolos, juggling diablos, Chinese yo-yos, diabolo sticks as well as a few more I am probably unaware of.
What other products do you carry at Jolly Lama Creations?
Frisbees, Flashflights, Frisbee golf discs, hacky sacks, hemp sacks, kick sacks, dirt bags, juggling balls, LED balls, Jolly Balls, Electronic Flashing Dance Balls, Kites, mini-kites, Stunt kites, performance kites, box kites, Yo-yos, LED toys, tops, twirly whirly, LED sunglasses, LED mouthpieces and many other new products are being added all the time! If you know of any toys you think we should carry please email or call us anytime.
Should you have any further questions regarding JollyLama.com or any of our products, please feel free to call (888) 676-LAMA anytime!