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Shipping Info

JollyLama.com ships from its manufacturing location in Pellston, MI, USA.  If you order on or before 1pm EST, the vast majority of orders will ship out the same day unless one of the products you have ordered indicates same day shipping is not available such as Hemp Stix, Devil Sticks and wholesale orders.

The last day to place your order and be guaranteed arrival before Christmas without needing to pay for expedited shipping is Monday December 21, 2020 at noon EST for orders with destinations within the contiguous USA.  For Hemp Stix and Devil Sticks your order must be placed by Saturday December 19 at noon EST.  For Hawaii, Alaska and Puerto Rico order before Wednesday December 16.  For Canada order before December 11.  For everyone else in the world order before December 4. Wholesale orders should be placed prior to December. Happy Holidays!

We are located right next door to a post office, within 1 mile of a Fedex Customer Service Hub and about 15 miles from a UPS Customer Service Hub.  This means we are able to expedite packages on the fly rather than having to wait for a scheduled pick up.

We offer flat rate shipping options and a free option so you don’t have to worry about the shipping cost rising as you add more items to your shopping cart.  Here are the details…

Flat Rate Shipping Options

FREE shipping is available for all orders and will usually ship USPS First Class Mail or USPS Priority Mail.  Please allow 1-3 business days for order processing plus up to 5 business days for transit.  Most locations will receive packages within 2-3 business days (including Saturdays, excluding federal Holidays).

$19.95 Flat Rate Shipping also available for our Canadian friends.  We offer this flat rate option which takes an average 5 business days to destinations within continental Canada.  If you have a specific in-hands delivery date do include that in the “Additional Comments” section of the shopping cart and we will do what we can to meet that time frame or contact you to let you know if it is not a reliable possibility.

International Shipping is for all countries outside the US and Canada.  Rates vary and will be shown at checkout.  We recommend allowing 3-6 weeks for delivery for all other world-wide destinations.  International wholesale orders should expect to need to pay their country’s import customs fee.

Expedited Shipping

$59.95 + $10 handling Overnight Mail is what you need to select to receive your package the next business day in the contiguous USA.  This option will get packages to destinations in Canada within 3 business days. Place your order before 1pm EST Mon-Fri to be sure you’ll get your order the next business day (except Hemp Stix, Devil Sticks and wholesale orders allow an additional business day).  Keep in mind you may be closer to us than you think.  Feel free to call us at (888) 676-LAMA to see if Priority will meet your time frame or place your order over the phone with us to get an exact shipping quote which may be lower than the average cost to reach most customers in the contiguous US.