We are currently updating our shipping software. If you encounter issues in checkout or have questions please call 888-676-5262. Our apologies for any inconvenience during this transition.
JollyLama.com ships from its manufacturing location in Pellston, MI, USA. If you order on or before 1pm EST, the vast majority of orders will ship out the same day unless one of the products you have ordered indicates same day shipping is not available such as Hemp Stix and Wholesale Orders.
We are located right next door to a post office, within 1 mile of a Fedex Customer Service Hub and about 15 miles from a UPS Customer Service Hub. This means we are able to expedite packages on the fly rather than having to wait for a scheduled pick up.
We offer flat rate shipping options and a free option so you don’t have to worry about the shipping cost rising as you add more items to your shopping cart. Here are the details…
Flat Rate Shipping Options
FREE shipping is available for all orders and will usually ship USPS First Class Mail or USPS Priority Mail. Please allow 1-3 business days for order processing plus up to 5 business days for transit. Most locations will receive packages within 2-3 business days (including Saturdays, excluding federal Holidays).
$19.95 Priority is how you get your order bumped to the front of the line. Priority mail will go out same day as long as your order is placed prior to 1pm EST Mon-Fri and you can rely on your order arriving within 2 business days within the contiguous USA. Allow 3-7 days for Canada, Hawaii and Alaska. Please keep in mind this order processing time does not apply to Hemp Stix or Wholesale Orders which require an additional day of processing time.
$19.95 Priority is also available for our Canadian friends. We offer this flat rate option which takes an average 5 business days to destinations within continental Canada. If you have a specific in-hands delivery date do include that in the “Additional Comments” section of the shopping cart and we will do what we can to meet that time frame or contact you to let you know if it is not a reliable possibility.
$49.95 International is for all other countries outside the US and Canada. We recommend allowing 3-6 weeks for delivery for all other world-wide destinations.
$59.95 + $10 handling Overnight Mail is what you need to select to receive your package the next business day in the contiguous USA. This option will get packages to destinations in Canada within 3 business days. Place your order before 1pm EST Mon-Fri to be sure you’ll get our order the next business day. Keep in mind you may be closer to us than you think. Feel free to call us at (888) 676-LAMA to see if Priority will meet your time frame or place your order over the phone with us to get an exact shipping quote which may be lower than the average cost to reach most customers in the contiguous US.