JollyLama.com ships from its manufacturing location in Pellston, MI, USA. If you order before noon EST your order will ship out the same day unless one of the products you have ordered indicates same day shipping is not available such as Hemp Stix, Devil Sticks and wholesale orders. Wholesale orders need to provide a physical shipping address as we will not ship wholesale orders to a P.O. Box.
Orders of $50 or more will arrive to destinations within the contiguous USA in two business days. Exceptions include wholesale orders, destinations with a PO Box and items requiring an additional day processing. Orders of $50 or more with destinations to Hawaii, Alaska and Puerto Rico should expect up to 5 business days for arrival. Orders under $50 will arrive to all US destinations in 6 business days or less.
We are located right next door to a post office, within 1 mile of a Fedex Customer Service Hub and about 15 miles from a UPS Customer Service Hub. This means we are able to expedite packages on the fly with a wide option of carriers.
We offer flat rate shipping options for international and overnight services and a free option so you don’t have to worry about the shipping cost rising as you add more items to your shopping cart. Here are the details…
Flat Rate Shipping Options
FREE shipping is available for all US-based orders. Orders placed before noon EST will ship out the same day and orders of $50 or more will arrive in two business days excluding Alaska, Hawaii, Puerto Rico, APO/FPO and orders with destinations in other outlying U.S. territories. Orders under $50 will arrive in 6 business days or less.
$19.95 Flat Rate Shipping available for our Canadian friends. We offer this flat rate option which takes an average 10 business days to destinations within continental Canada.
International Shipping is for all countries outside the US and Canada. Rates vary and are subject to change without notice. Your flat-rate will be shown at checkout. We recommend allowing 3-6 weeks for delivery for all other world-wide destinations. International wholesale orders and some individual orders may need to pay their country’s import customs fee.
$59.95 + $10 handling Overnight Mail is what you need to select to receive your package the next business day in the contiguous USA. This option will get packages to destinations in Canada within 3 business days. Place your order before noon EST Mon-Fri to be sure you’ll get your order the next business day (except Hemp Stix, Devil Sticks and wholesale orders allow an additional business day processing). Keep in mind you may be closer to us than you think. Feel free to call us at (888) 676-LAMA to see if a less-expensive option is available and can meet your time frame. Wholesale orders may use this option to receive their order in 3 business days to destinations within the contiguous US any month except December.